About Flower Delivery in Surabaya

The “View Full Catalog” button opens the complete product range for Surabaya, giving you more products, filters and category options before you order.

When sending to a business address, shared building or location with access instructions in Surabaya, ordering well before 2:30 PM gives more time to process the delivery details.

For later dates, customers ordering for delivery in Surabaya may see products that are suitable for boxed flower and gift delivery; for same-day flowers, florist delivery is normally the preferred method where available.

If you already know the type of gift you want, check the product details for Surabaya carefully because delivery dates and availability can vary between bouquets, baskets and boxed gifts.

Customers ordering from abroad should double-check the local address format, recipient phone number and preferred delivery date for Surabaya before submitting the order.

Some addresses near Surabaya may sit closer to another town in East Java, so nearby city links can help you choose the most accurate delivery area.

Frequently Asked Questions

Quick answers about delivery days, hours, coverage areas, and our policies to help you send flowers with confidence.

What days of the week do you deliver flowers in Surabaya?

We deliver from Monday to Saturday. Sunday delivery is not available.

What are your normal delivery hours in Surabaya?

Our local florists usually deliver between 10:00 AM and 8:00 PM in the recipient's time zone.

What is the cutoff time for same-day delivery in Surabaya?

For same-day delivery, orders must be placed before 2:30 PM in the recipient's local time zone. During peak holidays such as Valentine's Day, Mother's Day, Christmas, and Easter, the cutoff time may be earlier.

What happens if there is a force majeure event affecting delivery?

If unpredictable events outside the control of the florist or the service affect delivery, the requested delivery date cannot be guaranteed. The florist may deliver the flowers as soon as conditions allow.

Do you deliver to P.O. boxes in Surabaya?

No. Flowers cannot be delivered to post office boxes. A valid residential, business, hotel, hospital, or institutional address is required.

Can flowers be delivered to a business address in Surabaya?

Yes, flowers can usually be delivered to business addresses in Surabaya. Please include the company name, recipient name, full address, and any useful delivery instructions.

What happens if an add-on gift is unavailable?

If an add-on gift or consumable item is unavailable, it may be replaced with a similar alternative of comparable value.

Can cake delivery be refunded if delivery is unsuccessful?

Because cakes are perishable and made to order, refunds may not be available if the delivery attempt is unsuccessful after the cake has been prepared and sent for delivery.

Can flower substitutions happen during special occasions?

Yes. During peak periods, florists may need to substitute flower colours or flower types without prior consultation because of high demand and limited availability.